12 Fixes For Xbox One Not Reading Disc

“Xbox one not reading disc” has been a common complaint since the Xbox One’s release. The console returned the disc in some circumstances, while there was no action or indication from it at all in others.

12 Best Ways Xbox One Not Reading Disc

This issue has existed with Xbox One since the beginning. After a few months or even a few days of use, you may notice it. It is a manufacturing flaw that affects the vast majority of consoles.

Why Xbox One Not Reading Disc Errors Occur?

Damage to the disc or console could be one of the reasons your Xbox is having problems recognizing specific titles.

Lint and Dirt

Hair, dust, and dirt can get inside your Xbox, causing disc failures and malfunctioning internal components. The most critical component is the laser lens; if it becomes dirty, it will cause “Xbox One Not Reading Disc” issue and need to be replaced.

Defective Hardware

Your hardware may be to blame for your Xbox not reading discs, depending on the age of your system. The disc drive contains levers, rollers, and screws, and if any of these components fail, your Xbox will stop working correctly.

Unknown Settings

While this is a rare occurrence, your Xbox power settings may cause the disc drive to malfunction. The instant-on power option enables quicker startup and voice activation.

However, it can prevent some consoles from reading or recognizing discs when inserted.

Unknown Object 

Coins, toys, and paper clips, among other items, can get stuck inside a console and cause damage to the disc drive.

Solutions To Fix “Xbox One Not Reading Disc” Issue

  1. Modify Parental Controls
  2. Use A Different Device Or Console
  3. Repair Xbox One Blu-Ray Disc Settings
  4. Use Xbox One In An Upright Position
  5. Clear Mac Address And Persistent Storage
  6. Hold Laser Disk Drive Tray
  7. Change Power Modes
  8. Clean CDs, DVD, Or Blu-Ray Game Disc
  9. Review DVD’s Region
  10. Review Installation
  11. Update And Restart Xbox Console
  12. Reset Console And Xbox One Operating System

1. Modify Parental Controls

Using parental control, users can pick what kind of content or media can be viewed within Xbox. On the other hand, some of you may have made an error and prevented certain DVDs from playing.

You should go over your parental control settings and make sure everything is in order. To accomplish this, follow the instructions below:

  • Navigate to Settings, then to Family.
xbox one settings then family
  • Select the Gamertag for whom you want to change the parameters.
manage family members
  • Go to the “Privacy And Online Settings” section. Choose “Change Settings” from the drop-down menu.
parental controls
remove from family option
  • Then, make the necessary changes to allow your DVD or Blu-ray disc to be played.
  • Now, check if the “Xbox one not reading disc” issue is solved or not.

Your Windows PC can be used to change parental controls. Here are the steps to follow to do it correctly:

  • Log into your Xbox account using a web browser.
  • Select “My Account” from the drop-down menu.
  • Then select “Security, Family, and Forums.”
  • Select the option for Xbox 360 online security.
  • Select the account you desire to change the settings.
  • Make the necessary adjustments. Finally, click “Save.”
  • Check if the “Xbox one not reading disc” issue has been resolved once you’ve fixed your parental controls.

2. Use A Different Device Or Console

 Use A Different Device Or Console

If your Xbox One has trouble reading discs, try putting the DVD or Blu-ray on another device or console. It will allow you to establish whether the issue is with the game console or the disc itself.

Naturally, if the disc works on another device, it’s your Xbox One that’s the issue. Now, check if the “Xbox one not reading disc” issue is solved or not.

3. Repair Xbox One Blu-Ray Disc Settings

Some have resolved the issue of the “Xbox One not reading disc” by adjusting the game console’s Blu-ray settings. Follow the steps below to accomplish this:

  • Go to “Settings” and then “Disc & Blu-ray.”
Settings Disc & Blu-ray
  • In the United States, make sure that 120Hz is selected. If you live in the United Kingdom, make sure the option 220Hz (or 24Hz) is selected.
set dynamic range
  • Now, check if the “Xbox one not reading disc” issue is solved or not.

4. Use Xbox One In An Upright Position

Place your Xbox One in a standing posture and try to place your DVD or Blu-ray disc on top of it. Wait until the console recognizes the disc.

As soon as you get the Xbox One upright, ensure it does not slide off. Now, check if the “Xbox one not reading disc” issue is solved or not.

5. Clear Mac Address And Persistent Storage

Typically, your Xbox One is set to download content associated with your Blu-ray discs automatically. Extra features for movies, such as bonus snippets, may be included in these contents.

These can sometimes result in “Xbox one not reading disc” issues.

  • Go to “Settings” and then “Disc & Blu-Ray.”
  • Select “Persistent Storage” under “Blu-Ray” in the “Blu-Ray” section.
  • To clear your persistent storage, select the option.
  • It may be necessary to clear it up several times to resolve the problem.
  • Now, check if the “Xbox one not reading disc” issue is solved or not.

Clear The Mac Address

  • Go to the Home screen on Xbox One. Then press the “Start” button.
  • Then go to “Settings.” Go to “Network Settings” after that.
network settings
  • Next entails viewing the MAC address under “Advanced Settings” (Alternative).
advanced settings
 MAC address
  • Then select the “Clear” option.
clear mac address
  • Now switch off your console and unplug all of the cables that are connected to it.
  • Allow 5 minutes for the procedure to complete. After that, reconnect the cords and turn on your gaming console.
  • Now, check if the “Xbox one not reading disc” issue is solved or not.

6. Hold Laser Disk Drive Tray

Hold the disc tray of your Xbox One for a few seconds (or a minute) to solve the problem of the Xbox One not reading the disc. When you’re trying to put the disc in, this happens.

It is a manual method of operation. Furthermore, your optical drive may have difficulty closing, which is why you should first hold the tray.

7. Change Power Modes

If your Xbox One isn’t reading discs, you’ll need to change the power mode. Typically, there are problems with the “Instant-On” power mode.

  • Go to the Home screen on Xbox One. Then, to start the guide, move your cursor to the left.
  • Select “Settings” from the drop-down menu. Then select “All Settings” from the drop-down menu.
settings devices and connections
  • Select “Power” and then “Power Mode” after that.
remote features
  • Choose the “Energy-Saving” option.
choose energy saving mode
  • Now, check if the “Xbox one not reading disc” issue is solved or not.

Hard Power Cycle Your Xbox One.

  • Press and hold the Power button for almost ten seconds.
  • When your Xbox One turns off, simply hit the Power button to switch it back on.
  • Check to see if your DVD or Blu-ray disc is working.
  • Now, check if the “Xbox one not reading disc” issue is solved or not.

8. Clean CDs, DVD, Or Blu-Ray Game Disc

If the “Xbox one not reading disc” issue persists, you might try cleaning it. To clean your DVD, use a lint-free cloth. It’s best if the cloth is slightly damp. Also, make sure your hands are clean.

Clean from the center to the outer edges with a damp cloth. Make sure you’re moving in a straight line.

Remember that circular motions should be avoided; they will cause scratches. Once the disc has been cleaned, allow it to dry before attempting to use it on your Xbox.

9. Review DVD’s Region

Only specific regions can play DVDs and Blu-ray discs. Discs sold in the region as the Xbox One can be played. As a result, you’ll need to look up its region code.

DVDs usually have their region codes printed on the case. You might not be able to play something you bought in another area or nation on your Xbox One.

You won’t be capable of playing your DVD or Blu-ray discs. Only play games that are compatible with your region’s rules. Now, check if the “Xbox one not reading disc” issue is solved or not.

10. Review Installation

You must ensure that the Blu-ray Player app is installed on your Xbox One. You must install it on your console if you do not already have it.

  • Select “Store” from the Home screen. Now type “Blu-ray” into the search box.
  • Press the “Menu” button. When the Blu-ray Player app appears, select it.
  • Choose between “Free” and “Install.”
  • After installing the application, you should be able to play DVD and Blu-ray discs on your Xbox One gaming device.
  • Now, check if the “Xbox one not reading disc” issue is solved or not.

11. Update And Restart Xbox Console

Software errors can prevent discs from playing, so if you’re experiencing problems, your console may require an update.

Examine the status and storage options.

Check the Xbox Status page to check if any of the network’s services are offline, then see how much space your system’s hard disc has remaining.

  • To launch the guide, press the Xbox button on your controller select Profile & system.
  • Select Settings > System > Storage from the drop-down menu.

Check for software updates and download them to your Xbox if you have adequate space on your hard drive.

  • Ascertain that your Xbox is linked to the internet.
  • To launch the guide, press the Xbox button on your controller select Profile & system.
  • To install updates on your console, go to Settings > System > Updates.

Restart The Computer.

  • Try restarting your Xbox after it has been appropriately updated. It can help with a range of problems. 
  • To switch your Xbox back on, simply press and hold the Xbox button for 10 seconds before pressing it again. Ensure you’re signed in to the correct Xbox profile when it starts.

12. Reset Console And Xbox One Operating System

If none of the other ways we outlined have worked, consider resetting your console to factory settings as a last resort. Make a backup of your Xbox, select Reset, and keep my games and applications.

Only potentially corrupted system files are deleted; your data and games are unaffected.

  • To launch the guide, press the Xbox button on your controller select Profile & system.
  • Navigate to “Settings,” “System,” and “Console info.”
  • “Reset console” is followed by “Reset and keep my games and apps.” The content you’ve chosen will be deleted from your Xbox.
  • Now, check if the “Xbox one not reading disc” issue is solved or not.

Conclusion

You can put our methods to the test. To fix “Xbox one not reading disc,” follow the steps outlined above. I recommend copying the disc to your Mac and converting it to formats that USB drives and Xbox One devices can read.

FAQs

Does The Xbox Series X Disc Drive Work?

Game discs from the Xbox 360 and Xbox One may be played on the Xbox Series X. It can play DVDs, Blu-ray Discs, and Ultra HD Blu-ray Discs for movies; to do so, you’ll need to install the Blu-ray Player app from the store on Xbox Series X.

Are There Any Problems With The Xbox Series X?

The 4K Display may become corrupted. A “corrupted image” message will appear while utilizing HDMI 2.1 to play a game in 4K at 120Hz. There haven’t been any complaints of bricked consoles like there have been with the PlayStation 5, so Xbox players shouldn’t be concerned.

Is It Okay To Leave Disc Inside Xbox Series X?

The problem is that moving the console while the disc is inside can unseat the disc into an awkward position, and then when you switch it back on, the disc eject mechanics can cause significant damage to the internals by spinning the disc up. The Xbox will not be damaged if you leave it on for long periods.

Why Is My Xbox Not Reading Discs?

Hair, dust, and dirt can get inside your Xbox, causing disc failures and malfunctioning internal components. The most critical component is the laser lens; if it becomes dirty, it will not read a disc and need to be replaced.

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