15 Fixes For This Message Has Not Been Downloaded From The Server

When using the Mail app on an iPhone or iPad, users may occasionally try to access an email and receive an error message that reads, “This message has not been downloaded from the server.” The Mail app does not give away to download an email message. Thus, the user must find out how to receive the email and view it.

15 Best Fix This Message Has Not Been Downloaded From The Server

The problem has mostly been reported on the Apple environment, although it has also been observed on Windows with Microsoft Outlook in some situations. Others reported encountering the issue following an OS update, while others saw it after moving emails across folders.

Why Does “This Message Has Not Been Downloaded From The Server” Error Happen?

Remove Mail

Other clients may fail to get the message from the server if one of your email clients is configured to remove the email copy from the server and fetches/removes the email from the account before any other client.

Outdated iOS

If your device’s operating system is outdated, it may not be compatible with the email, resulting in the problem.

Defect In-App Installation

If the Mail application is corrupted, it may not interface with the source and hence fail to download some of the email messages.

Anti-Spam Filter Issue. 

The Mail app may display the error if the anti-spam filtering application (such as GFI MailEssentials) changes the emails’ header, rendering them incompatible with the mail application.

Solutions To Fix “This Message Has Not Been Downloaded From The Server” Error On iPhone

  1. Enable Fetch In The Phone’s Settings
  2. Update The iOS Of iPhone
  3. Restart The iPhone Or Ipad
  4. Enable “Keep The Copy On The Server” Settings
  5. Reset Or Reinstall The Mail App
  6. Relaunch The Mail App
  7. Enable “Recent Mode” In Gmail
  8. Enable “Download Complete” In Group Settings
  9. Set 5 Lines Mail Preview
  10. Re-Add Email Account To Mail App

1. Enable Fetch In The Phone’s Settings

Push or Fetch methods deliver emails to a user’s device. The client notifies the person of new emails, whereas the Fetch method requires the client application to request new emails repeatedly.

By default, the iPhone employs the Push method, but the email server may have trouble pushing emails to the device due to a malfunction. It causes the “This message has not been downloaded from the server” issue to appear.

  • Open Passwords & Accounts from the iPhone Settings menu.
Open Passwords & Accounts from the iPhone Settings menu.
  • Toggle the Push button to the off and choose Fetch New Data.
 Fetch New Data.
  • Then, if Fetch isn’t already enabled, enable it and set it to Automatically. You may need to select Fetch after tapping on the affected account in some circumstances.
enavlr fetch
  • Restart the iPhone after setting all other accounts to Fetch that show Push.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

2. Update The iOS Of iPhone

It’s possible that “This message has not been downloaded from the server” will occur if your iPhone’s iOS isn’t upgraded to the most recent build. Updating your phone’s iOS to the most recent build may resolve the issue.

  • Many problems can be avoided by just updating your operating system regularly. You should upgrade the firmware if you receive this error message or notice that your phone has been functioning abnormally recently.
  • Compatibility concerns are the most common reason for these problems, which could be attributed to an email server incompatibility in our instance.
  • Charge phone to 80% or plug it into a wall charger to get started.
  • After then, make sure you’re linked to a dependable network with a consistent internet connection.
  • Then pick General from the Settings menu.
General from the Settings
  • This step checks Software Update to determine if an iOS update is available.
  • You’ll notice a download and install the iOS update option if there’s a new update for your iPhone or iPad. It should be tapped.
automatic updates
  • When the update is finished, the phone will restart.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

3. Restart The iPhone Or Ipad

There are a variety of approaches to resolving technical issues, but restarting the device is one of the most straightforward and effective. Also, ensure your network is up and running and that you have access to the internet.

After restarting your iPhone, check if the “This message has not been downloaded from the server” issue has been repaired.

4. Enable “Keep The Copy On The Server” Settings

Almost every email client allows the user to delete the message copy from the server. After retrieval, the email client is set to delete the messages.

If you delete an email message from your phone or computer’s Delete folder, it may be deleted from the other device as well. If you try to access that message on a different device, the message may fail to download.

Enabling the option to keep the message copy on the Cloud may address the problem in this scenario.

  • Open the Mail app and then go to the Preferences tab.
  • Now choose the affected account from the Accounts tab.
  • Go to the “Advanced tab” and uncheck that says “Remove Copy from Server After Retrieving the Message.”
  • The option to never delete from the cloud or leave a copy on the cloud may appear on some devices.
Enable "Keep The Copy On The Server" Settings
  • Restart your computer after closing the Mail Preferences window.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

5. Reset Or Reinstall The Mail App

If the Mail app’s installation or setup is corrupt, the downloaded message issue may appear. Reinstalling the Mail app may fix the issue in this case.

  • Press and hold the Mail app on the menu until the pop-up menu opens.
  • Select Delete App from the pop-up option that appears, and then confirm the deletion of the Mail app.
  • Restart your device and go to the Apple App Store.
  • Now go to the App Store, search for Mail, and then download and install the Mail app.
mail from App store
  • Then open the Mail app and customize it according to your needs.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

6. Relaunch The Mail App

A momentary fault could cause the message downloading difficulty between the iPhone’s Mail app and the email server. The problem may be resolved by relaunching the Mail app once it has been forced closed. Check the “This Message has not been downloaded from the server” issue on the iPhone’s Mail app.

  • Hold down the Home button for about 10 seconds until the Mail app closes and the iPhone’s Home screen appears.
  • To Force Close the Mail App, press and hold the Home Button.
  • Then relaunch the Mail app to see if everything is working correctly.
  • Close the Mail app and disable Wi-Fi in the Settings menu.
  • Restart your phone and turn on the Mobile Data feature.
  • Check if the problem has been repaired by launching the Mail app.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

7. Enable “Recent Mode” In Gmail

The problem might be solved if you enable Gmail’s Recent Mode. In this mode, the Gmail server sends all connected email clients the last 30 days’ mail, anyhow any of the clients had formerly retrieved the content. It’s worth noting that some iPhone users may need to set Use Recent Mode in Settings>> Mail>> Gmail.

  • Open the Gmail Account Settings in your email program, such as Outlook, and double-click on the Gmail address under the Email tab.
Enable "Recent Mode" In Gmail
  • Add “recent:” before your account name in the Account Name box.
  • For instance, if the account name is Softwaretesttips@gmail.com, the format should be recent:Softwaretesttips@gmail.com.
  • Then click Next, and when the Settings have been modified, click Done.
  • Restart the computer and follow the on-screen instructions.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

8. Enable “Download Complete” In Group Settings

Your mail client downloads only a portion of the email message. It won’t be able to retrieve the message entirely.

The problem might be solved by enabling the complete download of the email message in the Send/Receive Group settings.

  • Navigate to the File menu in the Outlook application.
  • Navigate to the Options tab and then to the Advanced tab in the next window.
  • Then, in the Send/Receive section, pick All Accounts or select it if the issue account is displayed.
Send/Receive section
  • Select the account in the left pane by clicking the Edit button.
Edit button
  • Then, under Receive Mail Items, select Download Complete Items Including Attachments for Subscribed Folders and check the box.
Download Complete Items Including Attachments for Subscribed Folders
  • Restart the system after you’ve made your adjustments.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

9. Set 5 Lines Mail Preview

Many Mail programs just download the email headers, and the rest of the message is downloaded when the email is opened. It may cause a “This message has not been downloaded from the server” error message to appear.

Setting the Mail preview to 5 lines will compel the Mail app to download both the header and the message simultaneously, which should solve the problem.

  • Open Mail on the iPhone Settings app.
Open Mail on the iPhone Settings app.
  • Select 5 Lines from the Preview menu in the Mail List area.
Select 5 Lines from the Preview menu
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

10. Re-Add Email Account To Mail App

Due to a momentary connectivity problem or corruption of the email account on the device, the Mail app may fail to download from the email servers. The problem may be resolved by turning off and on email or re-adding the email account to the Mail app.

  • Open the iPhone Settings app and guide to Mail, Contacts, and Calendars.
  • Toggle the Mail switch to the off and tap on the affected account.
  • Wait until the account’s emails are no longer visible in the Mail client.
  • After that, restart the iPhone and turn on your email account.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

Add Email

  • Open the Settings app and go to Mail (or Passwords and Accounts).
Passwords and Accounts
  • Now go to Accounts and Add the email account.
 Accounts and Add the email account
  • Then, tap the service provider Account and add the required details.
Add the email account
  • Restart iPhone and re-add the account to the Mail app to see if it is working correctly after it has done so.
  • If it doesn’t work and the account is set up to use two-factor authentication, see if disabling it fixes the problem.
  • If the problem remains, see if converting the email account’s account type to POP3 or IMAP solves the problem.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

Check Network And Related Services

  1. Check Internet Connection
  2. Enable And Disable Aeroplane Mode
  3. Reset Wi-Fi Modem
  4. Reset Network Settings
  5. Toggle Cellular Off And On

1. Check Internet Connection

Before you try any troubleshooting procedures, I recommend checking your internet connection. The most common cause of the “This message has not been downloaded from the server” issue is a lack of internet connectivity.

  • Ensure you’re still connected to the internet by completing the steps below.
  • On your Apple device, launch your preferred browser. It makes no difference if you’re using Safari, Chrome, or another browser.
  • Following that, go to a website. Take a peek at Gotechtor.com, for example.
  • The most likely reason for the error if the website fails to load is connectivity.

2. Enable And Disable Aeroplane Mode

When you enable Airplane Mode, the phone disconnects from the cellular network and reconnects when you turn it off. You’re doing a mini-network reset that won’t mess up your present network setup.

  • Go to the Settings menu.
  • Locate and activate the Aeroplane Mode.
Aeroplane Mode.
  • After a minute, turn it off.
  • Return to your inbox and see if the “This message has not been downloaded from the server issue” is still present on your iPhone.

3. Reset Wi-Fi Modem

If you’re connecting to the internet via a modem and Wi-Fi, make sure you reset it. Your internet connection will be restored simply by restarting your computer.

  • Hit the reset button on the Wi-Fi modem, which is usually located on the back of the device.
  • You can also disconnect it from the power supply, wait a few seconds, and reconnect.
  • Open a browser on iPhone or iPad after connecting to the Wi-Fi network to see if you can get online.
  • Try connecting to a distinct network to see if the issue is with your internet connection or your iPhone/iPad.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

4. Reset Network Settings

You should reset your network settings if you’re sure you have internet access but still get the “This message has not been downloaded from the server” issue.

This operation will clear all your network settings, including your iPhone Wi-Fi passwords and other personal information.

  • While it is a standard solution for iPhone problems, changing the network settings can still help.
  • Go to the Settings menu.
  • Tap the General option when you get to the bottom of the page.
General option
  • Choose between transferring and resetting your iPhone.
  • Then press the Reset button.
Reset button.
  • Finally, from the pop-up menu that displays, click Reset Network Settings.

5. Toggle Cellular Off And On

If the problem message “This message has not been downloaded from the server” persists when using cellular data, try turning it off and on again.

  • Toggle Cellular Data off, Then On again in Settings
  • Go to Settings and then Enable Cellular Data.
  • Now, check “This message has not been downloaded from the server” if the error message is fixed or not.

Conclusion

According to user reports, the “This message has not been downloaded from the server” error appears to be more common on Apple than on other brands. The problem is most commonly caused by a bug with POP email accounts and the Mail program; nevertheless, the chances of encountering this error with Gmail accounts are pretty minimal. If you follow all of the steps outlined above, you will undoubtedly be able to resolve this problem.

FAQs

What is “This Message Has Not Been Downloaded From The Server”?

Instead of receiving an email, they receive the message, “This message has not been downloaded from the server.” This is a common issue, and it usually signifies that the download of the Mail message from the mail server has been halted.

How To Fix This Message Has Not Been Downloaded From The Server?

Your internet connection should be checked or changed. Toggle Aeroplane Mode on, then wait 10-20 seconds before turning it off. Restart the Mail App after closing it. Reset your network’s settings. Change the Push or Fetch settings in your Mail App. Change the settings on your account.

Why Does iPhone Say This Message Has Not Been Downloaded From The Server?

A momentary fault could cause the message downloading difficulty between the iPhone’s Mail app and the email server. In this case, relaunching the Mail app after forcing it to close may resolve the issue. Open the Mail app on iPhone and compose an email.

Why Am I Suddenly Not Receiving Emails On My iPhone?

Check to see if your phone is linked to the internet. Your network settings, which regulate your cellular network and Wi-Fi, may need to be reset. Check with an email service provider to see if the system is down, or try signing into your email on a different device.

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